RAAF Base Townsville

Getting there

RAAF Base Townsville is approximately 3.7 kilometres west of the Townsville CBD.  The main entrance open 24hours/day, is located on Ingham Road, Garbutt.

Security arrangements

A valid Defence pass is required to gain access to this base.  Visiting Defence personnel should familiarise themselves with any additional security arrangements prior to arrival.   Non-ADO personnel occupying LIA are required to have base approval prior to arrival.  This includes members of foreign forces, minors, non-ADO visitors.

Room information

Rooms are provisioned for stays up to 21 days with soap, toilet paper and towel (replenished and room cleaned every seven days). You will need to bring your own toiletries, towel and clean your own room for longer stays (excluding Duty officer, Recruit or Cadet Accommodation).  For further information about your room, contact the base Accommodation Office.  It is essential that you are aware of your LIA obligations in accordance with PACMAN, Annex 7.3.A: Licence to Live In.

VIP rooms

DHA cannot take requests  contact ABCP for GPCAPT (E) and above only.

Rationing and transport

Visiting groups requiring rationing at any of the base mess facilities or ground transport must submit an AE547 web form via the DRN at least 7 days prior to arrival. DHA is not able to arrange rations, transport or other base services.

External groups are required to have Air Base Command Post (ABCP) approval through lodgement of a Combat Service Request (CSR) for visits greater than 48 hours.  A DHA confirmed LIA booking does not provide this approval.  External groups requiring less than 48hours accommodation must submit a Short Term Transit Request accessed via the Combat Support Coordination Centre (CSCC).

Non-duty bookings

Non-duty bookings attract a charge in accordance with Defence policy (FINMAN). Cost recovery will be initiated after key collection by the on-base Accommodation Office.   Queries should be directed to the Accommodation Office.

Mess fees

Mess fees are levied by the local Mess Committees in recognition of amenities funded from non-public monies (e.g.: newspapers, Wi-Fi, etc).  Mess fees are payable directly to the Defence Bank Officers/SNCOs mess accounts as follows:
  • Officers Mess - $3/day (max 3 nights), then $9/month
  • SNCOs Mess - $4/day (max 2 nights), then $10/month

Handy phone numbers

Front Gate Pass Office

07 4752 1558

Base Services Support Centre

07 4411 9782

Rationing/Mess

07 4752 2283

ABCP

07 4752 1888

Change to your booking?

You can modify bookings online using Online Services. Alternatively, call DHA on 139 342 for assistance. 

Accommodation Office

Address
Building 104, Edwards Avenue

Business hours
0730-1600, Monday to Friday

Phone
07 4752 1417
07 4752 1653
0438 497 932

Email Accommodation Office

If you have been allocated a room in building 54 or 109 you will be required to provide your 3 million series number from your DCAC ID card to accommodation office as access to the building is only available through this card.

March out inspections
March Out Inspections must be booked at least 24 hours before departure.

After Hours

Address
Pass Office, Ingham Road entrance

Phone
07 4752 1558

Key collection and returns

  • Key collection after 2pm.
  • Key collection and return to Accommodation Office.
  • Rooms are to be vacated by 10am. 

After hours
Key collection/return at the Main Entrance Pass Office.

Lost keys
Lost keys must be notified to the Accommodation Offices immediately.
A cost will be incurred for replacement.