RAAF Base Townsville

On this page

• Getting there
• Key collection and returns
• Security arrangements
• Room/cabin information
• Rationing and transport
• Non-duty bookings
• Mess fees
• Handy phone numbers

Getting there

RAAF Base Townsville is approximately 3.7 kilometres west of the Townsville CBD.  The main entrance open 24hours/day, is located on Ingham Road, Garbutt.

Key collection and returns

Accommodation Office

Address: Building 104, Edwards Avenue
Business hours: 0730-1600, Monday-Friday
Phone: 07 4430 2774 
Email: RAAFTownsville.Accommodation@spotless.com.au
A/H address: Pass Office, Ingham Road entrance
A/H phone: 0438 497 932 

• If you have been allocated a room in building 54 or 109 you will be required to provide your 3 million series number from your DCAC ID card to accommodation office as access to the building is only available through this card
• March out inspections must be booked at least 24 hours prior to departure
• Keys can be collected after 1400
• Key collection and return to Accommodation Office
• Rooms are to be vacated by 1000
• After hours: key collection/return at the Main Entrance Pass Office.
• Lost keys must be notified to the Accommodation office immediately. A cost will be incurred for replacement

Security arrangements

A valid Defence pass is required to gain access to this base.  Visiting Defence personnel should familiarise themselves with any additional security arrangements prior to arrival.   Non-ADO personnel occupying LIA are required to have base approval prior to arrival.  This includes members of foreign forces, minors, non-ADO visitors.

Security arrangements

A valid Defence pass is required to gain access to this base.  Visiting Defence personnel should familiarise themselves with any additional security arrangements prior to arrival.   Non-ADO personnel occupying LIA are required to have base approval prior to arrival.  This includes members of foreign forces, minors, non-ADO visitors.

Room/cabin information

Provisions

• Transit (up to 21 days) - Rooms / Cabins provisioned with soap, toilet paper and towel (replenished and room/cabin cleaned every seven days)
• Permanent/Temporary (≥ 22 days) - You will need to bring your own toiletries, towel and clean your own room/cabin (excluding Duty Officer, Recruit or Cadet Accommodation).

For further information about your room/cabin, contact the base Accommodation Office. It is essential that you are aware of your LIA obligations in accordance with PACMAN, Annex 7.3.A: Licence to Live In.

VIP rooms/cabins

DHA cannot take requests  contact ABCP for GPCAPT (E) and above only.

Rationing and transport

Visiting groups requiring rationing at any of the base mess facilities or ground transport must submit an AE547 web form via the DRN at least 7 days prior to arrival. DHA is not able to arrange rations, transport or other base services.

External groups are required to have Air Base Command Post (ABCP) approval through lodgement of a Combat Service Request (CSR) for visits greater than 48 hours.  A DHA confirmed LIA booking does not provide this approval.  External groups requiring less than 48hours accommodation must submit a Short Term Transit Request accessed via the Combat Support Coordination Centre (CSCC).

Non-duty bookings

Non-duty bookings attract a charge in accordance with Defence policy (FINMAN). Cost recovery will be initiated after key collection by the on-base Accommodation Office.   Queries should be directed to the Accommodation Office.

Mess fees

Mess fees are levied by the local Mess Committees in recognition of amenities funded from non-public monies (e.g.: newspapers, Wi-Fi, etc).  Mess fees are payable directly to the Defence Bank Officers/SNCOs mess accounts as follows:

• Officers Mess - $3/day (max 3 nights), then $9/month
• SNCOs Mess - $4/day (max 2 nights), then $10/month

Handy phone numbers