Annual reports

Annual reports provide strategic information about our organisation such as:

  • a corporate overview
  • our objectives and major outcomes for the year
  • highlights of our achievements
  • our organisational structure.

Details about performance reporting, management and accountability, appendixes and the financial statements are also included in the reports. If you would like a copy of earlier Annual Reports, or if you would like a hard copy, please contact us. Please note, not all earlier versions are available in hard copy.

 
2016

2015-16 Annual Report
DHA achieved a great deal in the past year, including meeting or exceeding almost all performance measures and implementing the recommendations of an independent Forensic Review in less than eight weeks. Earnings before interest and tax (EBIT) and net profit after tax (NPAT) were both above the Corporate Plan targets, contributing to a dividend payment of $62.7 million. We managed 18,767 properties Australia-wide for ADF members and their families and contributed over $135,000 and donated goods in kind to various Defence community groups and not-for-profit organisations.
2015-16 Annual Report [PDF 8.6 MB]

 

2014-15 Annual Report
Our performance during 2014–15 has been strong against budget. We managed 18,872 properties worth approximately $10 billion, including our property portfolio worth in excess of $2.9 billion, across Australia. Our full financial year results are $140.8 million earnings before interest and tax (EBIT), against a budget of $132.1 million, while our total revenue for the year was $1.3 billion.
PDF 2014-15 Annual Report [PDF 18.6 MB]


2013-14 Annual Report
During the year, 662 new dwellings were acquired for Defence families by construction 01 or purchase at a cost of $319.0 million and 120 apartments were acquired for Defence members at a cost of $49.0 million. This program was funded without additional borrowings, mainly through the sale and lease back of DHA properties, disposal of properties no longer required and the sale of surplus land. Total revenue from these sources was $555.0 million. This was a very pleasing result in a difficult property market against a backdrop of global economic uncertainty. There were 729 properties sold in the property investment program, with revenue of $386.4 million, $6.8 million better than the budget estimate.
PDF 2013-14 Annual Report [PDF 18.6 MB]


2012-13 Annual Report
In challenging market conditions, DHA’s performance in its 25th year of operation has been very satisfactory. We housed almost 16,000 Defence families in our properties, a further 240 singles in our off-base apartments and administered the payment of Rent Allowance (RA) to nearly 14,500 Defence members (families and singles) in private rental housing. In a market with limited suitable offerings, we pursued opportunities to acquire well-located land and can report good progress on the development of major holdings. There has been strong interest from the public in land sales from these developments. We completed the construction of 98 new houses on Larrakeyah Barracks, Darwin and Parliament approved new projects there and on RAAF Base Tindal. Defence approved a five-year extension to the Services Agreement to 1 July 2023 and awarded DHA a contract to provide booking and allocation services for its Living In Accommodation (LIA). In a subdued property market with very flat capital growth, we generated $353.4 million in revenues from our SLB program. Earnings Before Interest and Tax were $116.9 million and Net Profit After Tax was $85.1 million.
PDF 2012-13 Annual Report [PDF 4.2 MB]


2011-12 Annual Report
Defence Housing Australia (DHA) has had a successful year in which in various ways, it managed the housing needs of nearly 20,000 Defence families and 11,600 single members. We completed the preparation of housing for the arrival of 3RAR in Townsville and embarked on the expansion of our off-base singles business, growing the portfolio to nearly 200 apartments. We concluded the purchase of a strategic land parcel in Brisbane and made good progress on the development of other major land holdings. We continued a program of investment in Defence on-base housing, especially in the Northern Territory. In an uncertain housing market we met or exceeded key financial targets including the generation of $325 million in revenues from the sale and leaseback of our properties. Earnings Before Interest and Tax were $123 million and Net Profit After Tax was $83 million. During the year, a new Enterprise Agreement for our staff was negotiated.
PDF 2011-12 Annual Report [PDF 3.8 MB]


2010-11 Annual Report
DHA has had another successful year. We constructed 888 houses including the final 185 funded by the Nation Building – Economic Stimulus Plan. We met housing supply commitments for the relocation of the Seventh Battalion (7RAR) from Darwin to Adelaide. Despite the impact of natural disasters in Queensland and not being able to conclude arrangements for institutional sale and leaseback, we achieved record sale and leaseback revenues of $367 million. We finalised the purchases of significant parcels of well-located land in Townsville and Sydney and made a good start on the construction of 97 houses on Larrakeyah Barracks, Darwin to replace 61 old houses. Approval was given for DHA to supply some off-base accommodation for ADF singles in Brisbane and Canberra. DHA’s main role is the supply of housing and related services to Defence members and their families in support of Defence operational, recruitment and retention goals. During 2010-11, DHA provided and maintained 18,394 dwellings of which 17,663 were for Defence members with dependants. In addition, DHA managed payment of Rent Allowance to a monthly average of 3,390 members with dependants. After more than 20 years of investment in the renewal and replacement of its Defence stock, in partnership with the Department of Defence, housing is no longer a principal cause of people leaving the Services, a state of affairs that DHA was established to remedy.
PDF 2010-11 Annual Report [PDF 4.9 MB]


2009-10 Annual Report
DHA has had a very successful year. Among many highlights, we met targets for house constructions under the Nation Building – Economic Stimulus Plan and our Business as Usual program. We have been a safe haven for small investors with our Sale and Leaseback program exceeding the revenue target by a substantial margin. We achieved high levels of customer satisfaction in our relocations business. We started work on a multi-year program to upgrade and replace Defence-owned housing on and off-base and, in partnership with Defence, we have stepped up to the challenge of securing land supply. We have enough land for the 2010-11 construction program and we are working on significant opportunities involving Defence land beyond that timeframe. DHA’s main role is the supply of housing and related services to ADF members and their families in support of Defence operational, recruitment and retention goals. After more than 20 years of investment in the renewal and replacement of Defence stock, in partnership with the Department of Defence, housing is no longer a principal cause of ADF members leaving the Services, a state of affairs that DHA was established to remedy.
PDF 2009-10 Annual Report [PDF 2.6 MB]


2008-09 Annual Report
In 2008–09 DHA started its third decade of service to Australian Defence Force (ADF) members and their families during which it has been called on to meet significant increases in demand for its housing services against the backdrop of the global financial crisis. DHA’s main role is the supply of housing and related services to ADF members and their families in support of Defence operational, recruitment and retention goals. In a period of continuing high operational activity, DHA has to ensure that ADF members are not unnecessarily distracted in the performance of their missions by concerns about the housing and relocation of their families.
PDF 2008-09 Annual Report [PDF 6.5 MB]


2007-08 Annual Report
In 2008 DHA marks a major milestone as it celebrates 20 years of providing high-quality housing services to ADF members and their families. During those 20 years DHA has emerged as a Government Business Enterprise (GBE) significantly more professional and commercial in approach, while preserving and enhancing a high quality of service to ADF members. DHA’s main role is to supply housing and related services to ADF members and their families in support of Defence operational, recruitment and retention goals. DHA aims to ensure that ADF members, particularly those deployed, are not unnecessarily distracted in the performance of their mission by concerns about the housing and relocation of their families. By providing the best possible service, DHA also makes certain that housing is not a cause of members separating from the Services. Indeed, housing should be one of the headline attractions for new recruits to the ADF, and in retaining them once recruited.
PDF 2007-08 Annual Report [PDF 3.1 MB]


2006-07 Annual Report
This financial year has seen a number of changes to DHA. An important change was the name change from Defence Housing Authority to Defence Housing Australia. This signifies a new era for DHA associated with expanded mandate under amendments to the Defence Housing Australia Act 1987. The expanded mandate will enable DHA to compete in the market place for the provision of housing and housing-related services to other Australian Government agencies as approved by the Minister. The changes also include a smaller, more commercially focused DHA Board structure in line with current policy and based on the recommendations of the Review of the Corporate Governance of Statutory Authorities and Office Holders (Uhrig Review). Along with the new name comes a new logo and a new corporate image, but the change is more than aesthetic.
PDF 2006-07 Annual Report [PDF 5.3 MB]

2005-06 Annual Report
The 2005–06 financial year was a year of transformation and growth for the Defence Housing Authority. Our top priority will continue to be the provision of housing-related services to Australian Defence Force (ADF) members and their families. Over the last few years the DHA has continually improved its performance and 2005–06 was no exception. We continued to improve the standard of the housing portfolio, and we introduced an improved relocations process. We cut costs and improved efficiency, while continuing to meet our Key Performance Indicators. DHA’s operating result for 2005–06 was $100.6 million, which was slightly above our Corporate Plan target.
PDF 2005-06 Annual Report [PDF 4.4 MB]

2004-05 Annual Report
As part of our strategic focus on customers and clients, four strategic themes have been developed to guide our business. These themes provide the strategic direction for all operations and are closely linked to our Corporate Plan and Business Strategies. In the past, we have operated on the following three strategic themes, ‘Delight the customer’, ‘Meet commercial responsibilities’ and ‘Achieve operational excellence’. In 2004–05, a new strategic theme, ‘Value for money for clients’, was added to refl ect our commitment to continuous improvement and provision of a more commercial focus for our clients.
PDF 2004-05 Annual Report [PDF 3.6 MB]

2003-04 Annual Report
The 2003–04 financial year has been another successful period for DHA, with the organisation meeting its key strategic objectives and financial targets. This meant we continued to provide quality housing, tenancy management and relocation services for Australian Defence Force (ADF) members and their families within a reasonable pricing structure. DHA’s achievements over the year also ensured we continued to meet the expectations of the Department of Defence and its Australian Government shareholders. There were, however, fewer houses on the rent bill than planned as a result of difficult market conditions.
PDF 2003-04 Annual Report [2.6 MB]

2002-03 Annual Report
This year the Defence Housing Authority (DHA) achieved a significant milestone — 15 years of providing housing solutions for Australian Defence Force (ADF) members and their families. DHA was established by legislation in 1987 at a time when the standard of Defence housing was so poor that it caused the ADF retention problems. In stories published by DHA as part of its 15th Anniversary program, numerous families recalled the bad old days when they used to take the carpets, curtains and light fittings with them from posting to posting.
PDF 2002-03 Annual Report [PDF 4.1 MB]

2001-02 Annual Report
The past year has presented many challenges and many significant milestones have been achieved. It was the first year in which DHA managed the relocation of Australian Defence Force members. Systems delays coupled with human error caused unexpected problems, despite enormous remedial effort by all our staff. It was also the year in which DHA introduced a web-based system to allow Defence members and their families to pre-select their house and move door-to-door. This worked quite well and during the peak posting period, 69 per cent of members preselected their house and 63 per cent moved door-to-door.
PDF 2001-02 Annual Report [PDF 17 MB]

2000-01 Annual Report
The past 12 months have been particularly notable because DHA has achieved significant operation milestones and fundamentally improved its financial performance. Defence requirements for housing for its married members or members with dependants, was met although our stock levels in Canberra proved to be too small in a tightening rental market. The take over of the tenancy management functions proceeded smoothly and considerable gains were made with some sixty per cent of members pre-selecting their house during the peak period. Tenant satisfaction levels were generally satisfactory but not quite at the levels of the previous year.
PDF 2000-01 Annual Report [PDF 795 kB]