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Myth Buster Series: Transparent costs upfront deliver real savings

Dec 4, 2025, 09:15 by Defence Housing Australia


DHA’s leasing program is constantly evolving to deliver the best results for our landlords and the Defence members living in our homes. Our Myth Buster Series aims to clarify any potential myths you may have heard about investing with DHA and provide accurate information.

 

Myth: DHA’s service fees are too high.

Fact:
Independent comparison shows you could save thousands with our inclusive fee.

Smart investors are constantly on the hunt to reduce costs and maximise the return from their assets, so it is not surprising that cheap property management fees are sure to catch your eye!

On the surface, DHA’s management fee of 16.5 per cent for houses, or 13 per cent for townhouses and apartments, can look steep compared to bargain basement rates advertised at 6 to 8 per cent. But headline pricing is just that—a teaser designed to spark your interest with the promise of big savings. Look a little closer and you are likely to find the savings are simply not there.

We asked leading analysts Oxford Economics Australia to independently test our inclusive service fee, and their findings prove you could save thousands on the cost of running your investment if you choose to lease with us.

DHA’s fixed fee approach came out the clear winner in almost every scenario, offering investors potential savings of up to $5,0001 a year on both houses and units.

Comparing related investments, Oxford Economics Australia showed DHA investors generally receive a greater percentage of their gross rent than that of a typical real estate agent.

The reason is simple. On top of the guaranteed2 rent and long-term leases, DHA's exclusive Property Care Contract3 includes many expenses that other property managers typically charge as extras. This includes items every investor can expect to pay at some point, such as:

  • Most non-structural repairs: Leaky taps, broken ovens and other minor repairs are organised and paid for under our fee.
  • Vacancy management: We manage the occupant and rent is paid on time and in advance, even if the property is vacant between tenancies.
  • No letting fees: There are no fees for advertising and finding new tenants.
  • Grounds maintenance: The grounds of the property are maintained, if vacant.
  • End-of-lease repairs and cleaning: These are included in the service fee.

Our unique leasing model provides a secure and convenient way to invest in Australian real estate. The benefit is more than financial. We offer peace of mind, giving our investors a more stable cashflow and a long-term lease, while reducing the stress of managing vacancies or surprise repair bills. As a government business enterprise managing more than 17,000 properties around Australia, we offer one of the most convenient and reliable property investment options.

Download the 2025 Property Management Fee Comparison Report today and find out how you can join the thousands of satisfied investors around Australia who generate real value by choosing to lease their investment property to DHA.

Ready to invest? If you'd like to speak to our Investor Support team to learn more about investing with DHA, please call 133 342 or submit an application.

1. This is the case at three rent levels for units ($800, $950 and $1,100) and all rent levels for houses, under the high-cost scenario.

2. Rent may be subject to abatement under certain circumstances such as loss of enjoyment or amenity, or breach of lease terms. Rent is paid where the property is habitable. Should a property become uninhabitable during the term of the lease, or lessor breaches the lease terms, the rent may cease or abate and the lease may be terminated by DHA. Guaranteed rent is subject to the terms of the lease. DHA does not take into account an investor's objectives or financial needs. Investors should always seek appropriate independent advice before making any investment decisions with DHA.

3. A comprehensive description of repairs included in our service and exclusions can be found in the Property Care Contract. For more information, please visit www.dha.gov.au/investing/property-care

4. Except if the property is uninhabitable.

 

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