DHA leased property listed for sale

1. Once the owner notifies DHA of their intent to sell, DHA will make your contact details available to be provided to the sales agent. 
2. The sales agent will contact you directly to discuss the sales process, including access arrangements for inspections. 
3. The sales agent will liaise with you throughout the sales process and should establish a cooperative working relationship. DHA will support both the property owners and you during the process. 

Under the DHA lease, the property owner is entitled to access if they choose to sell or value the property. Under the Defence Housing Australia Residence Agreement (DRA), you must allow access to the owner, the owner’s representatives, and DHA staff for the purpose of sale and valuation. 

The sales agent will liaise directly with you or your nominated representative to arrange mutually convenient times to access your service residence. 

DHA asks sales agents to provide at least 72 hours’ notice for inspections, where possible, and to work with you to minimise disruption.  

DHA discourages advertised open homes, however, with your consent, the sales agent may request to conduct group inspections to reduce the number of inspection visits. 

As per the DRA, you must notify DHA if your Service Residence is likely to be unoccupied for more than 30 days. You must also provide contact details for a nominated representative, who may need to provide access to the property in the case of inspections or emergencies. 

If you have any planned travel, deployment arrangements, or periods of unavailability during the sale, please contact midleasesales@dha.gov.au so access arrangements can be discussed. 

The sales agent may request a virtual inspection. If a virtual inspection has been requested, the sales agent should: 

• ensure the inspection live only (not recorded or uploaded online) 
• obtain written consent from you before the inspection 
• give you the opportunity to remove or obscure any identifiable or sensitive items before the inspection 
• ensure no people are filmed, including Defence members, their families or DHA staff. 

If photos are required for marketing, you should remove any personal items you do not wish to be photographed before the photos are taken. The sales agent should provide adequate notice. 

DHA provides sales agents with recommended guidelines when selling a DHA leased property. These guidelines ask sales agents to: 

• not display a For Sale sign at the property  
• not advertise the property as open for inspection (group inspections may be arranged with your consent) 
• give you sufficient time to remove any personal items before any marketing photographs are taken  
• not hold auctions at, or adjacent to, the property.