Background
The essential  characteristic of social responsibility is the willingness of an organisation  to incorporate social and environmental considerations in its decision making  and be accountable for all impacts of its decisions and activities on society  and the environment. This implies both transparent and ethical behaviour that  contributes to sustainable development, is in compliance with applicable law  and is consistent with international norms of behaviour. It also implies that  social responsibility is integral throughout the organisation, is practised in  its relationships and takes into account the interests of stakeholders. 1
DHA statement
While  delivering on its core role of providing housing to Australian Defence Force (ADF)  members and their families, Defence Housing Australia (DHA) strives to be an  innovative business, providing residential developments centred on the needs of  ADF members in an economically viable, ecologically sustainable and community  enriching way.
At DHA, we value  our employees and our many stakeholders, including the wider community where  the development of our residential properties has the potential to bring positive  social and environmental change. We value the contribution that individuals and  external entities make to our business through our community consultation  process. 
We integrate  the principles of social responsibility into our core business activities  internally by exhibiting the behaviours of good corporate governance, ethical  decision making, and providing our personnel with opportunities to develop and excel.  We integrate the principles of social responsibility into our business  activities externally by minimising our environmental impact and seeking to  enhance the amenity of residential communities.
    
        
            | Activity | Description | 
        
            | Better  business | 
                optimising DHA’s business operations to meet ongoing  social and sustainability objectivesproviding  opportunities for us to grow as individuals and as a business by becoming  involved in our local communities | 
        
            | Smart  housing | 
                implementing  key design changes that reduce negative environmental impacts and foster good  community growth  | 
        
            | Lean  logistics | 
                seeking innovative solutions to address the  regular relocation of ADF members and their families | 
        
            | Enhanced  communities | 
                focussing  on good urban design and empowered members for healthy, happy and resilient  communities  | 
        
            | Supported  members | 
                promoting initiatives that support ADF members  and their families, beyond the provision of housingpromoting  initiatives that recognise the contribution of the ADF to Australian society | 
    
1 International Standard - ISO 26000 - Guidance on Social Responsibility 2010,  Clause 3.3.1.