Moving out checklist
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Prior to vacating you need to ensure the property is cleaned to the required standard.
See Cleaning checklist for more information.
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On the day you vacate you need to put one set of keys in the lock box provided.
Place remaining keys (and any other security devices and remotes) in the top kitchen drawer.
DHA does not hold spare keys to the property. You are responsible for the cost of replacement keys and/or gaining access if they are not left in the lock box when you move out. See also locked out or lost, stolen, damaged keys and remotes in Your maintenance responsibilities.
If you experience any issues with the lockbox on the day of vacating, call DHA on 139 342.
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When you vacate, you need to disconnect and pay the final utility bills. If you do not notify your provider, you are liable for ongoing charges.
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You must arrange the redirection of all personal mail. Contact Australia Post for information on mail redirection services.
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If you arrange additional rubbish collection such as a skip bin, payment and collection must be finalised before your uplift.
Any damage caused to the property by contractors or skips is considered non-fair wear and tear (NFWT).
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On the day of uplift, clearly identify any non-fixed items that are to remain at the property such as:
- remotes, keys, heaters, clothes dryers, user manuals.
- whitegoods or other furniture owned by DHA, if unsure request an inventory from DHA.
We suggest placing all small items that are to remain at the property in the kitchen drawers to avoid being packed by the removalists.
Ensure all personal effects and furniture have been removed from the property. If any personal items are left at the property and you cannot arrange for their collection, you will be charged for removal and disposal.
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If concealed damage (i.e. behind a cupboard) is identified after you vacate the property, this will be treated as NFWT.
You will receive an email outlining any charges raised after you vacate.
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If a removals contractor or any other contractor you engage to attend the property causes damage to the property, you will be liable for rectification of the damage if not repaired to standard at the time of your vacate.