Water reimbursements

Water reimbursements

You can claim reimbursement for the metered water usage at your property. To seek a reimbursement provide us with the following documents:

  • a copy of all pages of the invoice which shows:
    • property address
    • itemised charges
    • meter reading dates
    • number of kilolitres consumed
  • proof of payment (i.e. a receipt) which shows the date you made the payment.

You must provide these documents by email to accountspayable@dha.gov.au.

Or you can post documents to:

Accounts Payable
PO Box 4923
Kingston ACT 2604

We will credit your account and report the transaction on your monthly statement. If we receive your documents by the 18th day of the month the credit will appear on your next monthly statement.

We recommend that you present water bills within 18 months of the bill date.

See also: Special instruction – Water rate charges.

Contact us

Email: lessormanagement@dha.gov.au

Call: 139 342, option 2

We welcome your feedback on how we can improve this page or our services.

These resources are intended for information only. DHA does not accept any responsibility for any inaccuracy or actions taken in reliance upon this information. Please refer to your individual lease for full terms and conditions.