Defence Housing Australia
Annual Report 2013–14

Table of contents

Figures and tables

Figures

Figure 1: Defence member satisfaction with current housing, 2009–10 to 2013–14

Figure 2: Customer satisfaction with maintenance service, 2009–10 to 2013–14

Figure 3: Defence member satisfaction with overall customer service while moving into/out of DHA-managed properties, 2009–10 to 2013–14

Figure 4: Ongoing staff by length of service and classification as at 30 June 2014

Figure 5: Staff by classification and gender as at 30 June 2014

Figure 6: All work health and safety incidents as at 30 June 2014

Figure 7: Employee work health and safety incidents as at 30 June 2014

Tables

Table 1: Land acquisitions in 2013–14

Table 2: Housing portfolio 2013–14

Table 3: Enterprise Agreement salary range

Table 4: Annual awards for excellence 2013

Table 5: Financial summary

Table 6: Meetings attended by Board members

About this report

This Annual Report has three purposes:

1. to comply with reporting obligations under the Commonwealth Authorities and Companies Act 1997 and the Public Service Act 1999
2. to report on Defence Housing Australia's (DHA's) performance for the financial year as measured against stated objectives
3. to provide information to Defence members and their families, investors, potential investors and the general public about DHA's business.

Structure of the report

This Annual Report relates to DHA's Corporate Plan 2013–14 to 2015–16. The financial statements are reported on a for-profit basis and are prepared on a different basis from the Portfolio Budget Statements that are prepared on a not-for-profit basis.

Further information

To obtain further information about the contents of this report please contact:

Head of Marketing Communication
Defence Housing Australia
26 Brisbane Ave
BARTON ACT 2600
T. 02 6217 8444
E. communications@dha.gov.au

This report can also be found on dha.gov.au