Property and tenancy

Overview

Property and Tenancy Services (P&TS) is responsible for maintaining properties, presenting properties for allocation and providing support to Defence members during their tenancy. This is the customer-facing side of the business with approximately 380 staff in regional offices providing their services. This business also manages the administration of RA to members who are accommodated in the private rental market.

P&TS matches the housing portfolio to housing demand as Defence members and their families move on posting, or as their changing personal circumstances affect their housing needs.

Defence Housing Forecast

The Defence Housing Forecast is the starting point for the property and tenancy business, as it is for property provisioning. It advises how many Defence families are expected to need accommodation in the next financial year (and the following four years). For 2013–14, Defence estimated a housing requirement for 19,406 Defence members and their families, a 1.0% decrease on 2012–13.

The forecast estimates the proportion of Defence members who will require Defence-funded housing (DHA-managed or RA), as distinct from those who will live in their own homes. The accuracy of the forecast, therefore, is affected by matters outside the control of Defence and DHA (for example, the state of residential property markets and the availability of bank finance).