How to sell a DHA leased property during the term of the lease
We understand that personal circumstances can change, and that you may want to sell the property during the term of the lease. You can sell the property at any time, however the property must be sold with the lease and property care contract in place.
To make it easier, we have a panel of real estate agents that are familiar with our property investment program, lease terms and property care contract. These agents will offer competitive commission rates and advertising fees.
Step 1. Appoint a real estate agent and notify DHA
- If you wish sell your DHA-leased property we recommend obtaining an appraisal from either a DHA panel agent or an agent of your choosing. In the first instance we recommend obtaining a desktop appraisal from the agent of your choice.
If you decide to proceed with the sale of your property, appoint an agent and start the sale process via your Online Services account.
Step 2. Accessing your property information
Log into DHA Online Services to access your property information via the “Appraisal and Sale” tab.
We recommend providing your agent a copy of the following:
- Property photos
- Floor plan
- A copy of the lease and property care contract (applicable for Lease Edition 7)
- Current rent details (available on your latest statement)
If you require assistance accessing your account please email email@example.com
Step 3. Arranging access to the property
- Once you have notified DHA of your intent to sell, a physical inspection can now be requested via Online Services. Please provide some preferred dates to help DHA arrange the inspection for you.
- If your appointed agent experiences any issues with accessing the property please email firstname.lastname@example.org
Step 4. The sales process
- If you have appointed a non-panel agent, please issue them a copy of the Sales agent instructions - Selling a property with a DHA Lease in place guide (PDF 178KB) for marketing the property. Please ensure this is forwarded to your agent prior to them marketing the property for sale.
- Provide your solicitor with our Solicitor and Conveyancer Instructions Guide (PDF 562KB). DHA will liaise with your solicitor to ensure they have the information necessary for a smooth settlement process.
Please ensure DHA is notified when the property is listed for sale, contracts exchange and settlement takes place. Notification of exchange can be actioned via your Online Services account.
Settlement notifications should be emailed to email@example.com as soon as possible. This will assist in DHA issuing information required for a smooth sales process. If the property is withdrawn from the market or you intend on changing selling agents, please notify DHA via email to firstname.lastname@example.org as soon as possible so we can advise the Occupant and update our records.
Step 5. Inspections throughout the sale process
The Occupant must be given at least 48 hours’ notice before inspections are to take place. The Occupant (or their nominated representative) must be present at all inspections.
Our Occupants privacy and security is paramount. If the selling agent experiences difficulty contacting the Occupant during the inspection process, please contact email@example.com as soon as possible so DHA can address any issues. If the selling agent has feedback on the presentation of the property, please contact firstname.lastname@example.org
Step 6. The settlement process
The Solicitor and Conveyancer Instructions Guide (PDF 562KB) covers all settlement requirements. If you require clarification about the process, please email email@example.com