About us
DHA is a statutory authority, established under the Defence Housing Australia Act 1987 (DHA Act), and is one of Australia's most successful GBEs.
Mission and vision
We strive for excellence in the provision of housing and related services to members of the ADF and their families by:
- supplying quality, integrated and community housing
- achieving an exceptional degree of client and customer satisfaction
- providing quality, environmentally sound and economic housing that fits community needs
- achieving financial results that meet or exceed shareholder and investor expectations.
DHA strives to achieve an exceptional degree of client and customer satisfaction. Read some of our happy ADF members and families stories.
Role and functions
Our primary functions and responsibilities are as follows:
Housing solutions for ADF members and their families
We provide housing solutions to ADF members and their families in accordance with service agreements with Defence.
Property, tenancy and lessor management
We provide housing allocations and tenancy management services to ADF members and their families, and property management services to lessors. We establish leases through our SLB and direct leasing programs, and negotiate to extend existing leases to meet provisioning requirements.
Property sourcing
We manage a multi-billion dollar, rolling capital program to meet our provisioning obligations to Defence and maintain the currency and quality of our property portfolio. We buy land, construct houses and, as required, purchase and lease new and established houses. We also provide on-base, regional and remote housing services to Defence.
Portfolio management
We generate capital through our SLB program, where we sell property on long-term leaseback arrangements. In addition, we sell excess land and completed properties from our developments and surplus properties that no longer meet Defence minimum standards or requirements. We also retain ownership of and manage a portfolio of housing in strategic locations around Australia.
Generate shareholder value
We deliver value-for-money services to Defence and aim to generate sufficient revenue to enable us to continue achieving our mandated role on a commercially sustainable basis. We pay dividends to the Australian Government (based on 60 per cent of NPAT) in accordance with the GBE guidelines. We maintain an operational service delivery model, sound governance practices, a skilled and productive workforce, and a safe workplace that delivers high-quality professional outcomes.
