Online Services

A link to Online Services can be found at the top of your screen.

For assistance please email us or call 139 342, option 2.

You can reset your password in Online Services. Click on the ‘Forgotten your password?’ button and you will be prompted to change your password.

For assistance please email us or call 139 342, option 2.

Change your username through Online Services by selecting ‘My Account’ on the right hand side of the Dashboard, then ‘Change my username’.

If you have forgotten your username or require assistance please email us or call 139 342, option 2.

Update details

To update your contact details in Online Services, select:

  • My Contact Details
  • Edit *
  • Update your details  
  • Save.

*Please note: if you own multiple properties, the postal address will need to be changed on each property individually (if applicable).

For assistance please email us or call 139 342, option 2.

To update your bank account details please complete the Amend Lessor form and send it to us via email.  

Please make sure that all parties represented on the lease agreement sign the form before returning it to DHA.

For assistance please email us or call 139 342, option 2.

It is important that you inform us as soon as possible of any change in ownership of your DHA property.

We understand this can be a difficult and confusing time. Our staff are trained to guide you through this sensitive process.

Please contact us as soon as practicable and we can guide you through the process.

Lease Agreement

A copy of your lease agreement should be available via your Online Services account in the Documents tab for your property.

For any assistance please email us.

For further information or assistance please email us.

Contact us


Call: 139 342, option 2

We welcome your feedback on how we can improve this page or our services.

Rent may be subject to abatement under certain circumstances such as loss of enjoyment or amenity, or breach of lease terms. Rent is paid where the property is habitable. Should a property become uninhabitable during the term of the lease, or lessor breaches the lease terms, the rent may cease or abate and the lease may be terminated by DHA. Guaranteed rent is subject to the terms of the lease. DHA does not take into account an investor’s objectives or financial needs. Investors should always seek appropriate independent advice before making any investment decisions with DHA.