Terms and conditions for Online Services

By using Online Services, you agree to the terms and conditions outlined below.

When you register for Online Services, we will assign you a username and password (referred to below as your access method) to access your account. By using your access method to login to Online Services you authorise us to act upon all instructions you provide.

Protecting your access method

Your access method is confidential and we will rely on it as constituting your electronic signature. Your access method allows anybody using it to access and modify your details. We are authorised by you to permit such access and changes to information on your account. Because of this, you must take special care to protect your access method.

You must ensure your access method is kept secure and not disclosed to anyone except us when using Online Services. You must also ensure that any person you give access to your account does not disclose your access method to anyone except us when using Online Services. 

To protect your access method you (and any person you give access) must:
  • Attempt to memorise your access method
  • Destroy any documentation we issue you containing your access method
  • Not keep a record of your access method near, or stored with, any item which allows you to access your account
  • Not disclose your access method to any person (including a family member or friend)
  • Not allow any unauthorised person to observe or hear your access method, and
  • Not leave your computer or phone unattended when you are logged in to Online Services.
If you suspect the security of your access method has been compromised you must notify us immediately. If you do not comply with the terms set out above, another person may be able to access your account, and you may be liable for any losses incurred.

Changes to these terms and conditions and Online Services

The range of services we make available through Online Services is determined by us, at our absolute discretion. We may extend or reduce this range of services for any reason (including the right to terminate the service), with or without notice, with no liability to you, other users or any third party.

We reserve the right to modify these terms and conditions without notice. Please review these terms and conditions periodically so you are aware of any changes.

These terms and conditions constitute the entire agreement between the parties with respect to the subject matter hereof. These terms and conditions supersede and replace all prior or contemporaneous understandings or agreements, written or oral, regarding such subject matter. Any waiver to these terms and conditions will only be effective if confirmed in writing and signed, or acknowledged in email, by Defence Housing Australia..