If you have questions or concerns about the condition of your property at the handback inspection, there are two options available to you (these options
are available provided it can be demonstrated that DHA has not
fulfilled the obligations in accordance with the lease agreement and property care contract):
- Speak with the DHA representative at the handback inspection to reach a mutually agreed outcome to address the items you are concerned with, or
- If a mutually
agreed outcome with the DHA representative cannot be achieved, you or
your authorised agent can request to reschedule the handback inspection
to allow time to review and address the items you are concerned with.
If you require further information or assistance please email us or call 139 342, option 2.