The relocation process
If you are a Defence Member and plan to relocate before September 1 and you received your paperwork before June 30 please contact your DHA Case Manager. If you are relocating after September 1 please contact TOLL Transitions on 1800 819 167.
Step 8: Your new home
If you have selected a Service Residence as your housing solution, when you get to your new posting location a DHA Property Consultant will meet you and welcome you to your new DHA home. The Property Consultant will:
- provide you with a DHA welcome kit containing general information about the local area;
- ask you to sign a Defence Residence Agreement (DRA);
- discuss your rights and responsibilities as a tenant;
- take you through the condition report, explaining the amenities and features of the home; and
- provide you with two sets of keys to your home and a set of any remote control units.
If you have selected an alternative housing solution, your Case Manager will inform you of any further requirements or obligations.
Our Tips
Information regarding maintenance, access, inspections, absences and your responsibilities as a tenant.