The relocation process

If you are a Defence Member and plan to relocate before September 1 and you received your paperwork before June 30 please contact your DHA Case Manager. If you are relocating after September 1 please contact TOLL Transitions on 1800 819 167.

Step 1:
Receive your posting order

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Step 2:
TOLL sends you a Pre-AFR letter

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Step 3:
Complete your AFR

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Step 4:
Complete your Toll Transitions Inventory

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Step 5:
Your allowance & accommodation needs

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Step 6:
Find your Housing solution

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Step 7:
Organise your move

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Step 8:
Your new home

Step 5: Your allowance and accommodation needs

A range of entitlements exists for members and families to assist with the relocation process. Allowances and entitlements can vary according to a variety of factors, including ADF member's rank and posting location.

For more information relating to your entitlements, contact Toll Transitions on 1800 819 167.

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Defence Pay and Conditions Manual

For detailed information regarding your entitlements refer to the Defence Pay and Conditions Manual (PACMAN).